Simplify Customer Returns with UPS Return Services

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Want to improve how your business manages customer returns? We can help with that.

Create a Return

Need to find a convenient drop-off or pickup location? Find one here.

Make Returns Your Competitive Advantage

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Start a Return

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Send Pre-Printed Return Labels With the Package

Offer your customers the convenience of a UPS prepaid return label. You can send return labels for your customers whenever you create your outbound shipping labels.

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Email Return Labels Directly to Your Customers

We’ll email your customer a return shipping label and a mobile barcode. They can then print the label at home, attach it to their boxed item and send it back.

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Let Our Drivers Pickup Returns Right From Your Customers’ Doors

We’ll create the return label ahead of time and our driver will bring it when they pick up the shipment. Our driver will make three pickup attempts to collect it.

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No Box. No Label. No Problem.

We’ve acquired Happy Returns, a leader in innovative reverse logistics, to make returns even easier. With Happy Returns, customers can bring their box-free return to The UPS Store locations and we'll take care of the rest.

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