Contact Us

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Changes to De Minimis May Impact Charges

Effective August 29th, de-minimis will be eliminated for all shipments importing into the United States (US) regardless of origin or value. All shipments will require entry to Customs Border Protection (CBP) and may result in duty, tax and brokerage fees owing. Get the latest tariff and de minimis updates.

Online Support Resources

You’ve got questions, we’ve got answers.

Where’s My Parcel?

Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.

Visit Tracking Solutions

Helpful Shipping Tools

From deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.

Explore Shipping Solutions

Have a Problem with Your Delivery?

We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.

File a Claim

Support When You Need It

Use the phone numbers below to access the help centre that best fits your need. Local rates will apply and mobile phone charges may vary

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Customer Support

M-F, 8 a.m. to 18:00 p.m. Sat: 8 a.m. to 17:00 p.m.

+31 (0)20 5040 500

Or by email: custsvcnlen@ups.com

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Technical Support

M -F, 8:30 a.m. to 18:00 p.m.

+31 (0)20 5040 602

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Billing Support

M-F, 9 a.m. to 12:00 p.m.

020 50 40 500

Or by email: nlfcr@ups.com

Contact Information

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  • Local UPS Address United Parcel Service Nederland B.V.
    Achtseweg Noord 14-16
    5651 GG Eindhoven
    The Netherlands
  • Regional UPS Address UPS Europe SRL/BV
    Avenue Ariane 5
    1200 Brussels, Belgium
  • Country Manager Michiel van Veen

UPS Supply Chain

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Other Ways to Connect with Us

Reach out us on social and expect a response within a few hours. Email us and you will hear back within 24 hours

Facebook

M-F, 8 a.m. to 18:00 p.m.

Send a message

Twitter

M-F, 8 a.m. to 18:00 p.m.

Send a message

E-mail

M-F, 8 a.m. to 18:00 p.m.

Send a message

Local Company Registries

Trade Registry: Haarlem
Trade Registry Number: 34089270
VAT Number: NL 007726892B01